What should counselors use to explain services to consultees effectively?

Using clear and understandable language is essential for counselors when explaining services to consultees. This approach ensures that the information being shared is accessible and comprehensible, which is crucial for building trust and rapport. When counselors communicate in a straightforward manner, it facilitates client understanding, allowing consultees to grasp concepts and processes without confusion. This clarity helps engage clients more actively in their own counseling process, making them more likely to participate and ask questions.

In contrast, complicated language might alienate or confuse consultees, making it harder for them to engage with the services offered. Vague terms can lead to misunderstandings rather than preventing them, as consultees may interpret unclear language in various ways. Using industry jargon, while it may demonstrate a degree of professionalism, can hinder effective communication. Many consultees might not be familiar with specific terms, leading to misinterpretations or feelings of exclusion. Therefore, the emphasis on clear language is fundamentally about enhancing clients' understanding and involvement in their care.