What must a counselor inform clients of when they work in an agency that provides counseling services?

The correct understanding of what a counselor must inform clients of in an agency setting revolves heavily around the concept of transparency and informed consent. While familiarity with other services available is important for a holistic understanding of client options, confidentiality policies are fundamental aspects of the therapeutic relationship.

Counselors are required to disclose their confidentiality policies because clients need to understand how their information will be handled, who will have access to it, and the limits to confidentiality, such as scenarios involving harm to self or others. This knowledge fosters trust and encourages clients to engage more openly in the counseling process.

While it is essential for clients to know about the services offered by an agency, confidentiality is a cornerstone of a safe therapeutic environment. Understanding this policy empowers clients to make informed decisions about sharing personal information, which is critical for effective therapy.

Therefore, the emphasis on confidentiality policies is vital for both legal and ethical reasons, aligning with the ACA Code of Ethics that prioritizes client welfare and informed consent.